vaji Terms and Conditions

1. General Terms

1.1 Structure of the Agreement

By accessing the vaji platform or creating an account, you are considered to have fully agreed to these terms and conditions. This document serves as a legal agreement between vaji and the user. The terms of the agreement will be interpreted in accordance with the laws of Bangladesh. Should any dispute arise, both parties will attempt to resolve it through fair discussion.

1.2 Right to Amend Terms

vaji reserves the right to partially or fully amend these terms at any time. Users will be notified of significant changes via a notice on the platform. Continued use of the site after any change will be considered acceptance of the updated terms. It is therefore recommended to review this page regularly.

1.3 Age Requirement

All services on vaji are available only to individuals aged 21 or above. At the time of registration, each user must confirm that they are not under 21 years of age. If an account belonging to a minor is found, vaji reserves the right to close it immediately and cancel all transactions associated with that account.

2. Account Registration and Verification

2.1 Single Account Policy

Each user may open only one account. Attempting to open multiple accounts using the same device, IP address, or payment method is prohibited. If such activity is detected, all associated accounts will be permanently closed and vaji reserves the right to forfeit any deposited funds.

2.2 Accuracy of Information

The name, date of birth, mobile number, and other information provided at registration must be completely accurate and up to date. vaji may request identity verification documents at any time if deemed necessary. Accounts created with false information will be closed.

2.3 Password and Security

It is the user's own responsibility to keep their account login details confidential. Sharing your password or account with anyone else is not allowed. If unauthorized access is suspected, vaji's support team must be notified immediately. vaji will not be held responsible for any loss to an account resulting from negligence.

3. Rules for Deposits and Withdrawals

3.1 Accepted Payment Methods

Deposits and withdrawals on vaji can currently be made using bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300 and the minimum withdrawal amount is ৳500. The name on the payment account must match the name used at registration; otherwise the transaction will not be processed.

3.2 Withdrawal Timeframe

A successfully submitted withdrawal request is generally completed within 15 minutes to 2 hours. However, if verification is required or unusual activity is suspected, processing may take longer. Before withdrawing, users must ensure that the wagering requirements of any active bonus have been met.

3.3 Source of Funds

The user confirms that they are depositing from a payment account they personally own and that the source of the funds is legitimate. Depositing from a third party's account is strictly prohibited. If such a transaction is identified, the deposited amount will be returned and the account will be subject to investigation.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

vaji offers a 120% bonus on the first deposit, up to a maximum of ৳5,000. To withdraw after receiving this bonus, the bonus amount must be wagered 20 times. For example: a ৳1,000 deposit earns a ৳1,200 bonus, making the balance ৳2,200; to withdraw that bonus, bets totalling ৳1,200 × 20 = ৳24,000 must be placed. The bonus is not free cash in any way — it only becomes withdrawable after the wagering requirement is met.

4.2 Other Promotions

vaji runs special offers from time to time. The weekly vaji reload bonus gives a 30% bonus on any deposit, up to a maximum of ৳3,000, with an 18x wagering requirement. Each promotion's own terms apply separately. It is not possible to have multiple bonuses active at the same time unless the specific promotion's terms state otherwise.

4.3 Bonus Abuse

Deliberately opening multiple accounts to claim bonuses, claiming bonuses in the names of multiple members of the same household, or using coordinated betting strategies will be considered bonus abuse. If such activity is detected, vaji has the full right to cancel the bonuses and suspend the accounts involved.

5. Gaming Rules

5.1 Fair Play Policy

All games offered on vaji are operated by certified software providers and run on Random Number Generator (RNG) technology. Attempting to influence game outcomes using any external software or scripts is strictly prohibited. If evidence of such manipulation is found, the account will be permanently closed.

5.2 Disconnection

If the internet connection is lost during a game, vaji generally saves the game state and allows the player to resume from where they left off upon reconnecting. However, if it is not technically possible to change the result of a specific round or if the game provider's decision is considered final, vaji cannot intervene.

5.3 VIP Program

The vaji VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. At each level, cashback is given at a set rate on weekly net losses — ranging from 0.2% at Bronze up to 0.8% at Diamond. Advancement to a higher level depends on regular play. vaji reserves the right to modify the benefits and terms of the VIP program at any time.

6. Prohibited Activities

6.1 Illegal Activity

Using the vaji platform for any form of illegal activity, such as money laundering or fraud, is strictly prohibited. In cases of such suspicious activity, vaji reserves the right to notify the relevant authorities and will immediately suspend the account and all its transactions.

6.2 Automated Software

Using bots, crawlers, scrapers, or any other automated method to access vaji's systems or place bets is strictly prohibited. If such tools are detected, the account will be closed and all winnings will be voided. This rule applies equally across all game categories.

6.3 Misconduct

Abusive, threatening, or hateful behaviour toward vaji staff or other users through live chat or any other communication channel is prohibited. vaji reserves the right to suspend or close accounts for such behaviour without warning.

7. Privacy and Responsible Gaming

7.1 Data Protection

The collection, storage, and use of users' personal information is described in detail in our Privacy Policy. vaji uses SSL encryption and other security measures to keep your information safe. Personal information is not sold to third parties.

7.2 Responsible Gaming

vaji believes that gaming is a form of entertainment, not a source of income. If you feel that your gaming habits are getting out of control, set limits on your account or visit our Responsible Gaming page. vaji also offers a self-exclusion feature where you can lock your account yourself for a set period of time.

7.3 Support and Contact

vaji's support team is available 24 hours a day, 7 days a week in Bengali and English via live chat and email. For any questions about the rules or terms, contact support directly. For general enquiries, detailed answers are also available on our FAQ page.

8. Limitation of Liability

8.1 Technical Errors

If a game session or transaction is disrupted due to server downtime, network interruption, or a technical error, vaji will attempt to provide reasonable compensation, but liability in such cases is limited. vaji does not accept full liability for technical events beyond its control.

8.2 Advertisements and Promotions

vaji is not responsible for any claims or promises about vaji published on third-party websites or in advertisements. Only information provided through vaji's official channels will be considered accurate. Users are requested not to rely on information from any source other than official ones.

8.3 Right to Final Decision

In any dispute or disagreement, the decision of vaji's management authority will be considered final and binding. If a user is dissatisfied with a decision, they may raise the matter through the support channel and vaji will review it fairly.

9. Account Closure and Suspension

9.1 Closure by the User

Any user may request permanent closure of their account at any time through live support. Any pending withdrawals must be completed before the account is closed. To open a new account under the same person's name after closure, the user must contact support.

9.2 Suspension by vaji

In cases of serious breach of these terms, suspicious transactions, or security risks, vaji may temporarily suspend or permanently close an account without warning. The reason for suspension can be found out through support, and the user concerned will have the opportunity to provide an explanation, but vaji's final decision is binding.

10. Miscellaneous Provisions

10.1 Language and Interpretation

These terms and conditions are written in Bengali. If translated into any other language and a difference in meaning arises, the Bengali version will be considered final. It is the user's responsibility to read the terms carefully and to seek support assistance if anything is unclear.

10.2 Severability

If any provision of these terms is found to be unenforceable for any reason, all remaining provisions will continue in full effect. Waiving or overlooking any provision does not create a right to waive the same provision in the future.

10.3 Applicable Law

This agreement and any disputes arising under it will be governed by the laws of Bangladesh. For more information about vaji, you may visit the About Us page, where the platform's background and values are described in detail.